Did you just order Papa John’s pizza and now have a sudden change of heart? Don’t worry, canceling your order is more accessible than deciding what toppings to get!
To cancel your Papa John’s order, you have multiple options. You can do it over the phone by calling Papa John’s customer service number (1 (877) 547-7272). Alternatively, if you have an Android phone, you can terminate your order by opening the Papa John’s app on the Google Play Store and ending it from there. For iPhone users, you can stop your order by opening the settings app on your device and canceling the subscription from there.
How To Cancel Papa John’s Order?
Over a Phone Call:
If you have recently placed an order with Papa John’s and need to end it, you can follow these steps:
Ensure that you are within the 45-minute window before your selected delivery time. Papa John’s typically allows cancellations during this period.
Dial Papa John’s customer service number at 1 (877) 547-7272. This will connect you to a customer service representative (CSR) who can assist you with the revocation procedure.
Once connected to the CSR, request to terminate your Papa John’s order. They will guide you through the necessary steps.
To locate your order information, the CSR may ask for your account or subscription details. Provide the required information accurately to proceed with the request.
The CSR may also inquire about the reason for your cancellation. Briefly explain your reason, such as a change in plans or any other valid justification.
If you meet the eligibility criteria for cancellation, the CSR will initiate the termination of your order immediately. They will confirm the removal and provide any relevant information regarding refunds or adjustments to your account.
After the cancellation process is completed, kindly ask the CSR for a confirmation message. It’s essential to ensure that your order has been successfully terminated.
Cancelling For Android users:
To revoke your Papa John’s order or subscription on an Android device, simply do the following:
Log in to your Papa John’s account using your Google account.
Tap on the menu icon, usually represented by three horizontal lines, located in the top-left corner of the screen.
Scroll down and select “Subscriptions” from the menu options.
You will see a list of your active subscriptions. Look for the Papa John’s Pizza & Delivery subscription and tap on it.
On the subscription details page, you will find information about your subscription, including the renewal date and price.
Look for the “Cancel Subscription” option and tap on it.
A confirmation message will appear, asking if you want to cancel the subscription. Read the message carefully to understand the consequences of the cancellation.
If you still want to proceed, tap on “Cancel Subscription” again to confirm.
Follow any additional on-screen instructions to complete the revocation procedure.
Once you’ve completed these steps, your Papa John’s order or subscription will be canceled, and you will no longer be billed for future renewals. Make sure to check your email for any confirmation messages regarding the cancellation, and consider contacting Papa John’s customer support if you have any further questions or concerns.
Cancelling For iPhone Users:
You can start by launching the Settings app on your iPhone.
Swiftly scroll down until you reach the upper part of the screen, where you shall spot your name or Apple ID. Proceed by tapping on it.
Within the Apple ID menu, you’ll notice an enticing option titled “Subscriptions.” Engage with it to access a comprehensive roster of all your currently active subscriptions.
If a prompt appears, promptly sign in to your Apple account to proceed further.
Effortlessly locate the Papa John’s Pizza Delivery option amidst the array of subscriptions, ensuring you tap on it accordingly.
Upon accessing the subscription details page, an unmistakable and conveniently placed option labeled “Cancel Subscription” will come into view. Gently tap on it to initiate the cancellation process.
Prepare yourself for a confirmation pop-up, which will kindly inquire whether you truly desire to cancel the subscription. Make your decision known by confidently selecting the “Cancel Subscription” option.
Does Papa John’s Refund If You Cancel Order?
If you decide to cancel your Papa John’s order within the first 45 minutes, you can expect to receive a full refund for your purchase. The refunded amount will be credited back to your original payment method within the next seven to ten business days. This policy ensures that customers can make changes to their orders without worrying about losing their money.
Why Did Papa John’s Cancel My Order?
There could be several reasons why Papa John’s may have canceled your order. It is possible that the restaurant was experiencing a high volume of orders and could not fulfill yours promptly. Alternatively, it could be due to an issue with your payment method or delivery address.
Sometimes, if the restaurant is unable to reach you or if there is a problem with the delivery driver, they may reject the order. Additionally, the restaurant staff may have made an error while processing your order, which led to the cancellation.
How do I change the delivery address on my Papa John’s order?
If you need to modify the delivery address on your Papa John’s online account, kindly adhere to the following steps:
Launch your web browser and navigate to Papa John’s official website.
Look out for the conspicuous “Log In” button and give it a click to gain access to your account.
Enter your registered email address and password accurately in the designated fields to successfully log in.
Once you have successfully signed in, direct your attention to the upper part of the screen, where you will find your current delivery address displayed.
Adjacent to your existing address, you will notice a small arrow pointing downwards. Take your cursor and confidently click on this arrow.
A drop-down list will gracefully unfold before your eyes, revealing your current delivery address among the options presented.
Just below your current address, an inviting button labeled “Edit Delivery Address” will be waiting for your attention. Waste no time and click on it without hesitation.
Now, you will be granted the opportunity to input the new address you desire for your delivery purposes.
Carefully and accurately fill in all the pertinent details for the new address, including the street name, number, city, state, and ZIP code.
Once you have diligently entered the necessary information, locate the reassuring “Submit” button and click on it promptly.
Rest assured that your delivery address on Papa John’s will be seamlessly updated to reflect the new address you have provided.
Wrap Up!
To cancel your Papa John’s order, the best approach is to contact the restaurant directly either by phone or through their app. Be sure to have your order details ready when contacting them. It’s essential to terminate your order as soon as possible to have a chance of getting a refund.
Grayson Blogger
I am the Founder and Senior Editor atCancelPlease. I am an industry expert with years of experience in cancellations. My passion lies in sharing my knowledge and expertise on canceling orders, apps, services, and insurances.
